Return & Refund


Thanks for shopping at www.thezeroskin.com
If you are not entirely satisfied with your purchase, we're here to help.
 
Returns
  • You have 7 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.
  • We accept returns only if a wrong product is delivered or the product delivered is in a damaged condition.
 
Refunds
 
Once we receive your item, we will inspect it and notify you that we have received your returned Item. We will immediately notify you on the status of your refund after inspecting the item.
 
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
 
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
 
Shipping
 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

Contact Us
 
If you have any questions on how to return your item to us, contact us at happyskin@thezeroskin.com